How to Upload Files to Domain in Squarespace How to Upload My Own Website to Squarespace
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Moving a domain to another Squarespace site
You can move a custom domain from one Squarespace site to another. How you move your domain betwixt sites depends on who hosts your domain:
- Squarespace domains motility within our system.
- 3rd-party domains use a disconnect and reconnect process.
To brainstorm, you'll need to know who hosts your domain. If you aren't certain of your domain host, visit Who'due south my domain's provider? To learn more than about the difference betwixt websites and domains, visit Web hosting vs. domain hosting.
Where a domain can move
The rules for what type of site a domain can move to depend on the domain's provider:
| Site blazon | Squarespace domain | Third-party domain |
| A paid site | Yes | Yes |
| A site on a Mobile Offset programme | No | Aye |
| A parking page | Yeah | No |
| A trial site | Yes, if the trial site has an active domain or Google Workspace subscription. Nosotros recommend upgrading to a paid site first. | Yes |
| An expired site | No | No |
If you're moving a Squarespace domain, keep in mind:
- Y'all can motility a domain to a site paid for with a dissimilar currency. Later moving the domain, its subscription price will be in the new site'southward currency.
- If you disabled your domain'southward car-renew then moved the domain to a new site, motorcar-renew will remain off. The domain will expire while connected to the new site unless you turn auto-renew back on.
Gratis domains follow the Squarespace domain guidelines higher up. Notation these details if you're moving a costless domain:
- If the site y'all're moving your domain to is on a monthly plan or already has a free domain, we'll create a $0 invoice for the domain on its new site.
- If you move your domain to a new site with an annual plan, y'all won't receive a credit for the domain you already purchased, only you tin annals new Squarespace domain for gratis.
To acquire more than about moving a free legacy domain, visit Squarespace domain renewals and expiration.
Move a Squarespace domain
If we host your domain, apply the steps and information in this section to move your domain to a different site.
Before y'all begin, ensure that your Squarespace domain meets these requirements:
- The domain must be active. It'south not possible to motion an expired domain.
- You must exist the site owner or have Administrator permissions on both sites.
- The sites must be on the same Squarespace account. If the site you're moving to isn't on your business relationship, request to be added as a contributor with Administrator permissions.
Start with the site where your domain is currently linked:
- In the Dwelling house menu, click Settings, and then click Domains. (If you're moving a domain from a parking page, offset by clicking the domain in your main carte du jour.)
- Click the domain yous'd like to movement.
- Scroll down, and click Move Domain to Some other Site.
Note: If you don't run across a Motility Domain to Another Site button, yous don't take another site with an eligible website, domain, or Google Workspace subscription on your account. Review your sites in your account dashboard and upgrade your trial site or switch from your Mobile Start plan to a standard plan, if needed, before moving the domain.
- In the popular-up window, click the featured paradigm of the site where the domain volition movement.
- Log into the new site, and click Confirm to complete the process.
Your domain should connect to the new site within 24 hours, just it can take up to 72 hours.
Afterwards moving your domain, y'all can cancel service or change the billing program for your other site, if needed.
If you have a Google Workspace subscription attached to your domain, ensure it meets the requirements to move automatically.
Motility a third-party domain
If yous have a domain from another provider (like Namecheap or Google Domains) continued to a Squarespace site, follow the steps in this section.
If you're leaving Squarespace, follow our steps for disconnecting the domain instead.
Step 1 - Unlink the domain
Beginning with the site connected to the domain y'all want to move.
- In the Home menu, click Settings, then click Domains.
- Click the domain you desire to move, and then click Disconnect Domain.
- Click Yes in the "Are you sure you desire to disconnect this domain?" bulletin.
- Click Okay in the confirmation bulletin.
Step two - Link the domain to your new site
Log into the site you want to connect to the domain. If you manage multiple sites, you can return to the Habitation card and click your account icon at the lesser to switch betwixt sites.
- In the Habitation card, click Settings, then click Domains.
- Click Utilize a Domain I Own.
- Enter the total domain name you're linking in the Domain Name box, so click Continue.
- Click Connect From Provider.
Note: If y'all encounter a message that says "This domain is already connected to another Squarespace site," check other Squarespace sites you manage to see where the domain is connected. Then disconnect it from that site. For help logging into the correct site, visit Managing multiple sites.
- Select your domain provider from the drop-down menu. If you don't see your domain provider, select Other, and click Connect Domain.
- If your domain provider uses an automated connection procedure, log into your account and click Connect in the message from your provider.
- You'll see a Connecting in Progress message. Click Okay to continue.
- If your domain uses a manual connexion process, a new panel will open showing the records to enter in your domain provider'southward business relationship. Since your domain was previously connected to Squarespace, you'll merely need to update the unique CNAME then information technology connects to the new site.
Stride three - Update the CNAME Tape
Tip: If your domain is hosted by GoDaddy, Google, or Hover, you tin can skip this step. These providers connect domains to Squarespace automatically.
Employ the following steps to terminate moving your domain:
- In the start line of your Squarespace DNS settings, re-create the unique code that appears directly beneath the Host cavalcade.
- Log into your domain account.
- Find where you manage your DNS settings. Depending on your provider, this may be called Zone File Settings, DNS Manager, or something similar.
- Find the CNAME Record with verify.squarespace.com in the Points To field.
- Replace the text in the Allonym field with the new code that you copied from the Domains panel.
- Don't change any other fields or records.
- Salvage your changes.
If all records are entered correctly, your domain should connect to your site within 24 hours. At times, it tin take upward to 72 hours. Visit the Domains panel at any time to check your progress.
Later on moving your domain, yous can motility your Google Workspace subscription to the new site. Yous may also want to cancel service or change the billing plan for your other site, if needed.
Move your Google Workspace subscription
When you lot move your domain to a new site, you can also move over that domain'southward linked Google Workspace subscription, as long every bit the new site doesn't already have a Google Workspace account. It's not possible to have two active Google Workspace subscriptions on one site.
If you're moving a Squarespace domain, your Google Workspace subscription will move over to the new site automatically. To ensure this happens smoothly, confirm that your Google Workspace account is active. If the account is suspended, you can go through all the steps to move your domain, simply neither the domain nor the Google Workspace account volition actually move.
If yous accept a 3rd-party domain, yous must showtime complete the steps above to move your domain, and so contact u.s.a. to request the Google Workspace transfer. Include the following information with your request:
- Electric current Squarespace site URL
- Squarespace site URL of the site you're moving to
- Custom domain name
- Total name and last 4 digits of the credit menu(s) on file for each site
Other subscriptions
You lot tin't motion Electronic mail Campaigns, Member Areas, or Scheduling subscriptions to a different site. If you have any of these add-on subscriptions on your old site, yous'll demand to cancel and repurchase them on the new site.
Troubleshooting
If you take problem moving your domain, try these steps.
Squarespace domain troubleshooting
If there's a trouble moving your domain, a "Your domain tin't be moved because of an issue on our end" mistake message appears. To proceed, check the email associated with your site. You'll receive more than data and next steps in an email from customercare@squarespace.com with the bailiwick "Error moving your domain." If you can't find this e-mail, contact Customer Back up and include the information in the Getting more than help section.
Third-party domain troubleshooting
Visit our provider-specific guides for detailed steps on editing CNAME records in popular domain providers.
Review our domain connection troubleshooting steps when updating your CNAME.
More help
If you lot're having trouble with any of these steps, e-mail us using the email accost listed as the Owner Contact for the domain, and include the following data:
- Current Squarespace site URL (like yoursite.squarespace.com)
- Squarespace site URL of the site you're moving the domain to
- Custom domain name
- How much of the process you've completed
Subsequently we confirm your information, we'll assist you complete the process.
Yous can also become advice from the community in the Squarespace Forum or hire a Squarespace Expert to move your domain for y'all.
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Source: https://support.squarespace.com/hc/en-us/articles/205812098-Moving-a-domain-to-another-Squarespace-site
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